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NHS Near Me video consulting service

NHS Near Me is a new video consulting service which aims to provide outpatient/GP consultations as close as possible to home. NHS Near Me appointments take place either at your home or at a local NHS clinic. You will see your consultant/GP or other specialist by video link. In some clinics, there may be a health care support worker or other NHS staff with you. To use this service, you must have received an appointment letter from NHS Highland or a prompt from your GP Practice. For more information click here.

To find out how to attend an NHS Near Me appointment click here.
To access your appointment please click here.

Appointments

Aims

Our excellent reception staff will always try to find the most convenient and appropriate appointment for you, although this may not always be possible. Please understand that there are only a certain number of each appointment type that we can make available on any given day and try to help us by considering which would be the most appropriate type of appointment and with whom.

If you are unable to keep an appointment, please let us know as soon as possible so that we can offer the appointment to someone else.

48 Hour Access - Our aim is to offer access to an appropriate healthcare professional within 2 working days. Measurement of achievement is based on an annual patient survey which a percentage of our patients are asked to complete.

Routine Appointments

The practice operates an appointment system and offers a range of appointment times.

Please telephone or call at the Practice between 9am - 5.30pm. If you wish an appointment within 48 hours this may not be with a doctor of your choice.

Advance Booking 

Patients can book up to 4 weeks ahead for a routine appointment.

Urgent Appointments

If your request is medically urgent a duty doctor will call you back to assess your request.

There are also other alternatives that may be more appropriate:

  • Your local Pharmacist may be able to offer some advice for some minor ailments.
  • NHS 24 (111) provides telephone health advice 24 hours a day.
  • For life threatening emergencies contact 999.  
  • Dental emergencies can be dealt with by your dentist or by calling the NHS Dental Helpline on 08456442271

Opening Hours

Monday - Friday  

08:00 – 08:30

 

emergency service

 

08:30 – 09:00

 

restricted service

 

09:00 – 17:30

 

administration

 

17:30 – 18:00

 

emergency service

Results Only

 

 

 

Monday - Friday

14:00 – 17:30

                           

Consultation Times

Some doctors don't consult every day. Here are "usual consulting" times:

Some doctors don't consult every day. Here are "usual consulting" times: 

Dr Matheson consults all week except all day Wednesday & Thursday afternoon 

Dr Stenhouse consults all day Monday, Tuesday and Thursday and alternate weeks consults all day Tuesday and Thursday 

 Dr Taylor consults all day Monday, Wednesday & Friday  

Dr Anderson consults every day except for Tuesday 

Dr MacKinlay consults all day Wednesday 

Dr Hargrave consults all day Monday, Tuesday, Friday and Wednesday morning 

Dr Rennie - consults all day Monday, Tuesday and Friday and alternate weeks consults all day Tuesday, Thursday and Friday 

Dr O'Hara - consults all day Tuesday, Thursday and Friday and alternate weeks consults all day Monday, Tuesday and Friday 

Dr Bacon - consults all day Wednesday and Thursday and alternate weeks consults all day Monday, Wednesday and Thursday 

 
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